Call Centre Agent

We are hiring call centre agents for a six-month contract. You will make and receive calls, assist customers with product inquiries, and escalate issues as needed. Responsibilities: - Handle inbound and outbound calls professionally - Assist customers with inquiries and product information - Follow call scripts while maintaining a natural conversation - Log call details and outcomes in the system - Meet daily call volume and quality targets This is a sample listing created by GhanaProfessionals to demonstrate our platform. It is not tied to a live employer opening.

- Minimum SHS certificate (diploma preferred) - Clear and professional speaking voice - Good listening and communication skills - Basic computer skills - Ability to work in shifts