Frequently Asked Questions

Everything you need to know about GhanaProfessionals. Can't find what you're looking for? Contact us.

For Candidates

Is GhanaProfessionals free for candidates?

Yes, always. Creating a profile, applying for jobs, and verifying your identity are all completely free. You will never be asked to pay to apply for a job.

How do I verify my identity?

Go to your dashboard and click "Verify Your ID." Upload a photo of your Ghana Card (or other government-issued ID) and a selfie holding the same ID. Our team reviews submissions within 48 hours.

What happens to my ID after verification?

Your ID images are deleted within 72 hours of review. Only the verification result (approved or denied) is stored — never your documents. Employers never see your ID.

How does the ID Confirmed badge help me?

Candidates with the ID Confirmed badge are ranked higher in search results and shown first to employers. It signals to employers that your identity has been independently verified.

How do I apply for jobs?

Browse the jobs page, click on a listing you're interested in, and click "Apply." You can include an optional cover note. Employers will see your profile, skills, and verification status.

Can employers see my contact information?

Not initially. Your email and phone number are only revealed to employers after they shortlist you. This protects your privacy during the early stages of the application process.

For Employers

How much does it cost to post a job?

The Starter plan (GHS 75/month) lets you post 1 active job with AI candidate assessment included. The Pro plan (GHS 750/month) allows up to 10 active jobs, and Premium (GHS 1,200/month) allows up to 50. All plans include built-in AI assessment. Visit the Pricing page for details.

How do I verify my company?

Go to your employer dashboard and click "Verify Your Company." Submit your business registration certificate, TIN, and a representative's photo ID. Our team reviews submissions within 48 hours.

What is the Verified Employer badge?

The Verified Employer badge means our team has confirmed the company's registration documents and a representative's identity. Jobs posted by verified employers are published immediately without additional review.

How does candidate ranking work?

Candidates who have verified their identity (ID Confirmed badge) appear first in your applicant pipeline. This helps you quickly identify candidates who have taken the extra step to confirm their identity.

What subscription plans are available?

We offer three tiers: Starter (GHS 75/month, 1 job), Pro (GHS 750/month, 10 jobs), and Premium (GHS 1,200/month, 50 jobs). All plans include AI candidate assessment and access to verified candidates. You can upgrade or downgrade anytime from your billing page.

Verification & Trust

Why does GhanaProfessionals verify users?

Ghana's job market has a trust problem — fake job postings, ghost employers, and unqualified candidates. Verification creates accountability on both sides, reducing scams and wasted time for everyone.

How long does verification take?

Our team reviews verification submissions within 48 hours. You'll receive an email notification once the review is complete.

What documents are accepted for candidate verification?

We accept Ghana Card, passport, driver's license, or voter ID. You also need a selfie holding the same document so we can confirm it belongs to you.

How is my data protected?

Verification documents are stored in a private, encrypted bucket and deleted within 72 hours of review. Only our verification team has access during review. We never share your documents with employers or third parties.

How do I report a suspicious listing or user?

Click the "Report" button on any job listing or employer profile, or visit the Report page directly. Our trust and safety team investigates all reports.

General

What is GhanaProfessionals?

GhanaProfessionals is a verified hiring platform built specifically for Ghana. We connect employers with qualified, identity-verified candidates to make hiring safer and more efficient.

How is this different from other job boards?

We focus specifically on Ghana and include AI candidate assessment in every plan — other platforms charge extra for this or don't offer it at all. Both candidates and employers can earn verified badges. We also delete verification documents after review (store less), prioritize verified users in search, and keep candidate contact info private until shortlisting.

I'm in the diaspora — can I use GhanaProfessionals?

Absolutely. Employers in the diaspora can post jobs and manage hiring remotely. Candidates in Ghana (or returning) can apply and verify their identity from anywhere.

How do I contact support?

Visit our Contact page or email us at admin@ghanaprofessionals.com. We aim to respond within 24 hours.